Manage conditions, medications, allergies, patient history and programme assignments. Staff see patient details and call actions in the patient list.
Care-team role: Maintain the record and select the appropriate programme.
Patient-reported information
View symptoms, vital trends, medication reporting and conversation history in the patient record.
Care-team role: Interpret reports and decide clinical action.
Document ingestion
Import PDF, JPG or PNG documents and extract patient details to support enrolment.
Care-team role: Check extracted information before relying on it.
Cross-call context
Patient context and conversation memory support continuity across calls.
Care-team role: Review source records and keep clinical interpretation with the team.
Care-team visibility
Bring records needing attention into view.
Care-team alert dashboard · Illustrative data
Organisation and access
Administration at the appropriate level.
Staff roles
Facility Admin, Physician and Nurse roles support different areas of the workflow.
Care-team role: Assign staff and confirm permitted actions.
Facilities and organisations
Manage facilities and organisation-level views with scoped access.
Care-team role: Maintain the right organisational boundaries.
Consent and carers
Keep consent records and manage patient-authorised family access.
Care-team role: Confirm the consent and withdrawal process for the pathway.
The daily workflow
Coordinate the work around each patient.
Enrol and assign
Create a patient record and assign a supported programme. The record connects the patient to the configured follow-up workflow.
Care-team role: Check patient details, suitability and consent before starting calls.
Plan the contact
Scheduled, manually initiated and configured alert-triggered calls support different contact needs. Call history records the outcome of each attempt.
Care-team role: Set the programme schedule and agree how unanswered calls are handled.
Review the information
Transcripts and AI-generated summaries sit alongside patient-reported symptoms, vital trends and medication information.
Care-team role: Read the source conversation when context matters; interpret reports clinically.
Route the concern
Configured alerts are automatically routed to assigned clinicians. The alert identifies information that needs review.
Care-team role: Maintain clinician assignments and agree review responsibilities and response arrangements.
Access and administration
Give each team member the appropriate access.
Clinicians sign in through a password-free magic link. Staff permissions, facility administration and organisation management support the platform’s operational structure.
Protocol configuration access can be granted to authorised clinicians. It is not enabled for every clinician by default. The current product does not support switching between multiple facilities through one login.
Patient-reported readings
Home readings, connected to the call.
Patients can report readings they take at home, including oxygen saturation, temperature, blood pressure and glucose. Midvisit captures these patient-reported readings alongside the conversation record.
After the call
Review, contact and record a note.
Alerts are raised for clinician review after the call. The reviewing clinician can call the patient from the alert and record a note.
Questions answered
Before you start.
Does Midvisit make clinical decisions?
Midvisit captures patient-reported information and prepares it for care-team review. Diagnosis, prescribing and treatment decisions remain with authorised professionals.
How do we start?
Start with one agreed pathway. Discuss the patient group, consent, configuration and review ownership in the demo. Pilot price, duration and implementation commitments are agreed separately.
Can alerts reach the assigned clinician?
Yes. Configured alerts are automatically routed to assigned clinicians. Your clinic remains responsible for assignment and review arrangements.
Does the platform audit every clinical decision?
No. A clinical-decision audit trail is not currently available. Call records should not be presented as a complete audit of clinical decisions.
Start with one pathway
Make the next conversation a product demo.
Bring your patient group and follow-up task. Explore the workflow, responsibilities and fit with your care team.
