Midvisit
AI patient calls

Meet Mira, Midvisit’s AI voice agent.

Mira conducts structured patient check-ins in English, captures responses and prepares information for care-team review.

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Meet Mira

Listen to Mira’s introduction.

Listen to Mira’s introduction

Read the introduction transcript

Hi, I’m Mira, Midvisit’s AI voice agent. After discharge, your team needs to know how patients are doing—but calling each patient and documenting every response takes time. I conduct structured check-ins, asking questions based on each patient’s clinical pathway and capturing their responses. Midvisit brings transcripts, summaries and configured alerts together, helping your team see what needs attention. Your clinicians review the information and decide what happens next. Midvisit. Keep patients moving through care.

Three ways to start

A call that belongs to the pathway.

Scheduled calls

Programme cadence sets when structured check-ins occur.

Care-team role: Agree the timing and patient contact process.

Manual calls

Staff can initiate a call from patient actions.

Care-team role: Choose when a check-in is appropriate.

Alert-triggered calls

Configured alerts can trigger outbound follow-up calls.

Care-team role: Agree trigger rules, review responsibilities and safeguards.

After the conversation

Outcomes, transcripts and summaries.

Each call produces an outcome, duration, transcript and AI-generated summary. Care teams can review what was said alongside the patient record.

Unanswered or interrupted calls remain part of the recorded call history. Retry behaviour and team responsibilities are agreed for the chosen pathway.

UK conversations

English patient check-ins.

English. Other languages can be discussed for your deployment.

Example check-in

A short conversation with a defined purpose.

Example hypertension check-in

Synthetic demonstration script. Not an actual call recording.

Mira: Hello, I’m Mira, your clinic’s AI voice agent. This is a demonstration using synthetic information. Is now a suitable time for a short check-in?

Demo patient: Yes.

Mira: Have you recorded your blood pressure today?

Demo patient: Yes. My sample reading is 128 over 78.

Mira: Thank you. Have you taken your medication as directed by your care team?

Demo patient: Yes.

Mira: Is there anything you would like your care team to review?

Demo patient: I have a question about my next review.

Mira: I’ll record that question with your responses for the care team to review. I do not diagnose or change your treatment. Thank you for your time.

Inside Midvisit

A closer look.

Mira call visualiser
Mira call visualiser · Illustrative data
Before, during and after

A defined purpose for the conversation.

Before the call

Programme assignment and the configured schedule establish why the patient is being contacted. Staff can also start calls manually or use configured alert triggers.

Care-team role: Approve questions, instructions, contact timing and the responsible team.

During the call

Mira asks structured questions based on the configured patient pathway and captures responses.

Care-team role: Keep the approved conversation within the intended scope. Adaptive question selection and mid-call escalation are not currently available.

After the call

Midvisit records the outcome, transcript and AI-generated summary. Configured alerts route concerns to assigned clinicians.

Care-team role: Review the information and decide the next action. A summary is a starting point for review, not a clinical decision.

In your demo

Follow one conversation through the platform.

See a synthetic patient’s programme assignment, call schedule, recorded call outcome, transcript, summary and configured alert. Explore how the assigned clinician reviews the information alongside the patient record.

Questions answered

Before you start.

Is Mira a human clinician?

No. Mira is Midvisit’s AI voice agent. Clinical decisions remain with authorised professionals.

Does changing language translate the protocol?

No. Approved questions and patient instructions require appropriate language configuration and clinical review.

Does Midvisit make clinical decisions?

Midvisit captures patient-reported information and prepares it for care-team review. Diagnosis, prescribing and treatment decisions remain with authorised professionals.

How do we start?

Start with one agreed pathway. Discuss the patient group, consent, configuration and review ownership in the demo. Pilot price, duration and implementation commitments are agreed separately.

Does Mira change questions dynamically during a call?

Adaptive question selection is not currently available. Conversations follow the configured workflow.

Does Mira escalate while the call is still happening?

Mid-call escalation is not currently available. Agree the post-call review and response process with your team.

Start with one pathway

Make the next conversation a product demo.

Bring your patient group and follow-up task. Explore the workflow, responsibilities and fit with your care team.

Book a demo ↗